We've made some changes in the L2L DISPATCH home screen to modernize and enhance the experience over time. Administrators have the ability to add additional 'widgets' to the screen by site. Dispatches assigned, work in progress, and previously worked on, Areas, Skills, Dispatches Reported in the last 48 hours, and Currently Open Dispatches will all still be visible.
A couple of features to point out:
Note: In order for dispatches to show on the homescreen a user/resource has to be assigned or dispatched.
The home screen is designed to display dispatches for a 7-day period. There is a specific logic in the system that differentiates between dispatches based on whether you are assigned as a resource or have been dispatched.
If you are assigned as a resource but have not been dispatched, the dispatch will no longer appear once it is closed.
There is no setting to modify this logic or time frame at this time.
Available button - The available button moved slightly and can now be found in the dark grey toolbar. Clicking on the toggle will set your availability.
Switch User can be found next to the Available button. This allows you to view Dispatches assigned to other Resources.
Favorites - Another feature is the ability to 'star' your desired Dispatch Areas. Clicking on the star saves your selection and pushes it to the top of the Areas list. You can also click on the desired area to pull up a list of Dispatches.
Widgets: Site Administrators can select other useful widgets to display on the home screen. Below is everything available. You can customize what you'd like to see per site. You can also add an organization image. Clicking on the square with the arrow will pull that report. When editing these widgets it may take a minute or two as well as a refresh for them to become available on the home page. To learn how to customize your home page, please see Set Up - Home Screen Widgets.
If you are an Administrator in L2L and have access to the Setup Screens, you can customize what widgets you want available on the Home Screen of DISPATCH. Please note that when adding or removing widgets, it may take a minute as well as a refresh for them to display on your home page.
1. Click on 'Setup' in your Menu.
2. Find 'Sites' in the middle section under System Setup.
3. Click on the site you want to edit.
4. Towards the bottom of the Site Detail page, above the Production Thresholds, you'll see 'Home Page Widgets'. Select from the dropdown list which widgets you want visible on the home screen for your site. Be sure to scroll to the bottom of the page to Save.
If you want to add a company logo; follow these instructions:
- Next to Site Image, select Attach.
- From the Upload toolbar, choose a file. Click upload and Save.
- To change the logo/image, simply click on Remove.