Dispatches and scheduled work tied to non-production machines are excluded from the Dispatch History Report and the Scheduled On-Time % Trend Report unless Include Non-Production Machines is selected.
Use this filter when you need to report on work associated with equipment that is configured as non-production, such as service elevators, bay doors, office equipment, eye wash stations, furniture, or placeholder machines created for tracking purposes.
If expected dispatches are missing or the scheduled on-time percentage is lower than expected, first verify whether the related machines are configured as non-production machines and whether Include Non-Production Machines is selected in the report filters.
