Microsoft Teams Notifications

Last updated: June 19, 2026

Why

MS Teams Notifications bring critical events to your attention faster - leading to better communication, increased availability and visibility!

Setup

Public Channel Setup (Recommended)

  1. Log in to your Teams Account
  2. Select the three dots > View More Apps > Select or Search for Workflows
  3. Screenshot 2025-04-10 at 2.32.28 PM.png
  4. Use the Template: Use the Template: Send webhook alerts to channel
  5. Click Next
  6. Select your 'Team' and 'Channel'. Note: If you don't have a channel, you'll need to create one first.
  7. Click Create Flow.
  8. Copy the URL provided and Paste it into the User Setup Field called 'Microsoft Teams Webhook
    Screenshot 2025-01-20 at 2.17.01 PM.png
  9. Save.
  10. If you have Notifications set up already, you can go to that Notification and choose 'Microsoft Teams', otherwise set up a new Notification by following the steps in this article Notifications.
  11. You'll receive a Notification in Teams. If your Notification Format has Include Dispatch Link, you'll also receive a 'Dispatch' button in Teams to take you directly to the Dispatch.

Note: Notifications take up to 60 seconds to come through.

 

Screenshot 2025-01-20 at 2.19.50 PM.png

 

Private Channel Setup

Follow steps 1 - 10 above followed by:

1. Go back to the Workflows page.

2. Select the private channel workflow > Edit.

3. Click on the 3 dots on the second step and edit the 'Adaptive Card' to say 'Attachments' instead of what is present (body.attachem..)

Screenshot 2025-04-10 at 2.42.10 PM.png

4. Now click into the second part of the 'Adaptive Card' and change 'Post Card in a chat or channel' from 'Flow bot' to 'User'. 

Screenshot 2025-04-10 at 2.45.20 PM.png

 

End Result:

Screenshot 2025-04-10 at 2.46.13 PM.png

 

Quick Video Overview: