Comprehensive Guide to Access in L2L: Users, Resources, Administrators
Last updated: August 31, 2026
The L2L Access and Permissions structure can be simplified into three clear categories: User Roles (Users, Resources, Administrators), Administrator Security Settings, and Module-Specific Permissions.
User Role Permissions:
Module | Users | Resources | Adminstrators |
Dispatch | Create Dispatches, Operator Fixes, Work Orders, and Kaizens. View Dispatch screens. (Cannot edit, close, or complete) | Be dispatched; create, edit, close, and complete Dispatches. | Create, edit, complete, close, update, delete Dispatches; assign and dispatch resources; modify Dispatch settings. |
Document Center | View Documents; complete and close Checklists. | View Documents; complete and close Checklists. (Cannot create documentation/revisions) | View all Document/Standard Work instances; complete/close Checklists; create revisions; view associations; edit closed Checklists. |
Scheduler | View Schedule Calendars. (Cannot create/edit) | Be assigned to events, view Calendars, update machine counts. (Cannot create/edit) | View all Schedules, Calendars, and Unscheduled Machines; update machine counts; modify Scheduler settings. |
Work Orders | Create and view Work Orders; view Calendar. (Cannot edit) | Create and view Work Orders; view Calendar. (Cannot edit) | Create, view, run reports, modify settings, view Work Order Calendar. |
Spares | Request Spares. | Request Spares. | Request Spares, perform imports, add Tooling, Categories, Statuses, and Locations. |
Production | View Week Summary, Operator Portal, Pitch Boards, and Reports. | View Week Summary, Operator Portal, and Pitch Boards. | View all schedules, templates, scrap categories, and orders; edit Pitch Details and Production Settings. |
Dashboards | View all | View all | View all |
Skills | Can Acknowledge Training. | Acknowledge Skills. Resources cannot edit or add Skills. | Acknowledge, edit or add skills. |
Reports | View all reports | View all reports | View all reports |
Setup & API | No access to Setup menu or API Documentation | No access to Setup menu or API Documentation. | Full access to the SETUP Menu. |
Important Admin Note: Assigning a user to the Administrator User Group does not automatically grant full administrative access to Admin Security Settings.
Administrator permissions in L2L consist of two separate systems that must both be configured:
The Administrator User Group assignment in the user profile
The Administrator Security Settings for each site.
Administrator Security Settings:
After opening the Administrator Security Settings view, you will see the Role Definitions for each Administrator sub-role as well the 'Add New', 'Export', and 'Filter' radio buttons. Note that not all of these options will be visible or accessible to every Administrator level account holder. (You will need to have existing permissions in order to add new users.)
Resource Manager: Adds and edits Resource Categories, Rates, Shifts, and Trades.
User Manager: Adds and edits Users, Groups, Roles, Notifications, and Time Tracking.
API Manager: Adds and edits API keys.
System Manager: Adds and edits Areas, Lines, Machines, Tooling, Cost Centers, and Dispatch Setup, etc.
IT Manager: Adds and edits SAML/LDAP Configs, IP Access Restrictions, and User Devices.
Administrator: Performs all manager functions above and manages Administrator Security Permissions.
Specific Module Permissions
Documents:
Author: Add, checkout, and edit documents/revisions.
Publisher: Author rights + manage categories and publish documents.
Approver: Approve document revisions.
Administrator: Publisher rights + manage users.
Scheduler:
Scheduler: Modify existing schedules (cannot change launch/due dates).
Manager: Scheduler rights + create schedules and change launch/due dates.
Administrator: Manager rights + set permissions and upload schedules.
Production:
Production Planner: Add and edit pitch schedules.
Reviewers: Can perform final Product Order and Build Sequence reviews.
Skills:
Trainer: Edit user skills.
Manager: Add/edit trainers and user skills.
Administrator: Full management across all skill areas.
Spares:
Issuer: Issue parts from the queue.
Purchaser: Purchase parts.
Inventory Manager: Add categories/units of measure, receive parts, and manage inventory.
Administrator: All rights above + add users and grant permissions.
Work Orders:
Approver: Approve Work Orders.
Scheduler: Assign resources and schedule Work Orders.
Administrator: All rights above + setup categories and permissions.
User Authorization Groups apply across all sites associated with a user profile on a shared server. Removing or changing permissions for a user at one site will automatically change those same permissions across all assigned sites.
As you know, under user setup, you can give a user, resource, or administrator module settings for a site(s). For example, under a user profile, you choose the User Group, and underneath that, you can select User Authorization Groups for the specific modules. Also, if you are an Admin, you can grant or remove permissions under each module setting as well.
As mentioned above, removing certain permissions from one site will remove those permissions on all sites associated with that user. If this has happened to you, keep in mind that L2L does not like to grant permissions due to security reasons; if possible, reach out to your site admin first. If you are not sure who that is, reach out to L2L Support to assist you.
Troubleshooting:
Wondering what visibility or access each Role in L2L provides? Or maybe you are wondering why you don't have access to something you think you should (looking at you, Admins). If you are seeing greyed-out sections, being kicked out after clicking on something, or aren't able to click hyperlinks, it's likely you don't have full access. Watch the video or take a look below!