Track Planned Downtime using Dispatches - This allows the customer to easily log planned downtime events, such as company meetings or trainings, etc. Planned downtime minutes would then be subtracted from the Availability metric.
Setup
Under the Dispatch Type, you'll see a new toggle for 'Planned Downtime: Exclude from Availability Production Metric'. With this setting enabled, the minutes against this Dispatch will not be counted towards the Availability metric in Reports, Pitch Boards, Dashboards, etc.
The Operational Availability metric will now be:
(Planned Production Minutes - Production Downtime Minutes - Planned Dispatch Downtime) / Planned Production Minutes * 100