๐Ÿ“• Trainers (Skills)

Last updated: June 19, 2026

Trainers are those who are responsible and certified to train and record the training levels of the team members assigned to a specific group of associates by line(s) and or by Role(s).

To add new trainers, you need to:

  • Select the section for trainers
  • Select 'Add New' button
  • Find and select the person name from the listย 
  • Find and select the lines this person is certified to train others on
  • Select the 'save' button
  • The example below is of a Trainer who is certified to train those individuals who are Role-based
  • Note: To add trainers to this list, you must have Managers rights in the skills settings tab.ย ย 
  • Note:ย  If you have a user listed as a trainer and they are receiving an error that says"'Trainers must be trained on a skill to at least the same level to train" when trying to edit another users skill level, please be sure they have the Managers rights in the Skills Settings.ย