With the latest release from iOS (15.3.1) HEIC (High Efficiency Image File) format is now the default for pictures. While HEIC offers better compression of images than JPEG and uses less storage space, it doesn't allow for the conversion to JPEG when uploaded and viewed from a browser. What this means for you - trouble opening images & large images broken - when viewed from Chrome, Edge, etc.
L2L recommends changing the settings on iPhones & iPads in order for the files to be compatible across all browsers where they are viewed. In order to do so, please follow these steps:
- Go to Settings > Camera.
- Tap Formats.
- Tap Most Compatible. This setting is available only on devices that can capture media in HEIF or HEVC format, and only when using iOS 11 or later.
- All new photos and videos will now use JPEG or H.264 format. To return to using the space-saving HEIF and HEVC formats, choose High Efficiency.