The Operator Scorecard helps production supervisors and plant managers review operator results for a selected area, line, and time period. It brings together production, downtime, output, scrap, and quality metrics so teams can compare operators consistently and identify where follow-up is needed.
Setup
L2L Support must enable Operator Scorecard for the site before users can access it. If the dashboard is not available for your site, contact L2L Support through your standard support channel.
- After site access is enabled, you can allow access for specific roles in the User Role detail screen. In Enabled Features, select the Enable Operator Scorecard checkbox for each role that should have access.
- After site access and role access are enabled, the Operator Scorecard appears under the Dashboards menu.
- Use the dropdowns to filter the scorecard by Area, Line, and timeframe, including Last Day, Last 48 Hours, and Last Week.
- You can combine these filters to narrow the scorecard to the operators and period you want to review.
- The default filters are All Areas, All Lines, and Last 48 Hours.
Metrics
Utilization = (Uptime / Planned Production Time) x 100. This percentage shows how much of the planned production time the operator spent running.
Planned Production Time is the amount of scheduled production time in the selected period.
Uptime is the total running time, in minutes, during the selected period.
Downtime is the total stopped time, in minutes, during the selected period.
Average is the average cycle time, in seconds.
Operator Performance = (Total / Target) x 100. This percentage compares total produced quantity against the expected quantity for the selected period.
Total = Actual + Scrap. This is the total quantity produced, including both good units and scrap.
Target is the summed target quantity for the selected period.
Actual is the total number of good units produced.
Scrap is the total number of scrap units produced.
Quality = Actual / (Actual + Scrap) x 100. This percentage shows the share of good units out of total produced units.
Actions
Use these results to identify where follow-up is needed. Low Utilization can indicate that an operator spent a large portion of planned time in downtime. Low Operator Performance can indicate output below target. Low Quality can indicate elevated scrap and a need to review process conditions or operator practices.
Review these metrics together rather than in isolation. Utilization shows how much planned production time was spent running, Operator Performance compares total output against target, and Quality shows the share of good units out of total produced units. Used together, these measures help distinguish availability issues, throughput issues, and scrap-related issues.