Planned Downtime - Exclude from Availability Production Metric

Last updated: June 19, 2026

Track Planned Downtime using Dispatches - Monitoring equipment availability accurately requires a clear distinction between planned and unplanned downtime. A recent update allows users to track Planned Downtime events using Dispatches, helping ensure Operational Availability (OA%) calculations reflect only true production time.

What is Planned Downtime?

Planned Downtime refers to scheduled non-production events such as:

  • Company-wide meetings

  • Employee training sessions

  • Preventive maintenance (PMs)

  • Scheduled breaks

These events are part of the operational schedule and should not be counted as lost production time. By logging them properly, organizations can better assess how efficiently production time is used.

Setup

Under the Dispatch Type, you'll see a toggle for 'Planned Downtime Minutes: Exclude from Availability Production metric. With this setting enabled, the minutes against this Dispatch will be subtracted from the Availability metric in Reports, Pitch Boards, Dashboards, etc.

 

Operational Availability (OA%) Calculation

Once the setting is enabled, the OA% formula updates to:

(Planned Production Minutes - Production Downtime Minutes - Planned Dispatch Downtime) / Planned Production Minutes * 100

 

Important Notes

  • By default, the new setting is off. Planned Downtime will not affect OA unless explicitly enabled per Dispatch Type.

  • If you want to turn on planned downtime minutes, it cannot be a down impact type.