Mobile View for L2L

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Derek

• October 03, 2018 20:59

Website no longer lets you choose between Desktop or Mobile view? Is this a permanent change?

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  Mark Hungerford

  • October 03, 2018 21:03

  Derek,

   

  Thanks for reaching out.  It is a permanent change and we realize it may take some time to get used to it.  As more and more customers are using mobile devices along with PC's we have moved away from having two screens in favor of having one screen that is both PC and Mobile friendly.  Attached is a short video explaining the differences and how to use the new screen if your not familiar.  

  https://www.useloom.com/share/fde704b46e85494fa344b8e942806bbd

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  Wendy Meshelle

  • October 15, 2018 23:32

  Yes, we don't like not having an option anymore for desktop :-( Were these changes explicitly explained in a user guide we could get and for any upcoming changes is there a release schedule with user guides so we can prepare our staff before it changes next time? Is there a pilot environment that always gets the updates a few weeks in advance that we have access to in order to properly test and document how the changes impact our staff?

  Thanks.

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  Mark Hungerford

  • October 16, 2018 16:38
  • Edited

  Wendy,

   

  Thanks for your feedback on the recent release.  We have done a lessons learned and in fact will be implementing some of your ideas into our future releases that impact the UI.  Your idea to pilot is a great idea and I will share it with our team.

  Thanks

  Mark

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