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Quick History links have been replaced by a Dispatch History

Ananthan Nadarajan

April 26, 2018 03:43

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The latest update from L2L "Dispatch History report will automatically be filtered to show all dispatches opened within the past 24 hours in the area selected in the Dispatch Screen".

We feel, previous quick link that show  the day and night report is more efficient for technician to follow up the previous shift activities. Also the technician can use the quick link Day or Night as a shift pass down.  

The new quick link is more complicated and take more time to filter manually to follow up the previous shift issues.

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1 comment

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  Mark Hungerford April 26, 2018 13:09

  Ananthan,

   

  Thanks for sharing your concern and situation.  I agree that the use case is commonly to view only the previous shift activities and it is a great tool for shift handoff and pass down.  For that reason, it still will display the most recent shift of the past 24 hours on the top of the 24 hour history screen.  This change was made in an effort to simplify the open dispatch screen.  Thanks for sharing your situation.