Adding the Tooling option for a new Dispatch in the Operator Portal

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Thomas, Barry

• September 27, 2016 16:24

When an Operator from the Operator Portal selects New Dispatch they have no option to select tooling. I would like for them to be able to get to that level when submitting a Dispatch, this will make it easier for a mechanic to pinpoint the trouble spot. I do not have enough detail in selecting a machine to get them to the trouble area. In the normal Dispatch screen the option is available to select tooling.

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  Mikael Sundqvist

  • October 12, 2016 08:06

  I second on this. We have many machinespecific parts like for example different testfixtures that today is in the "machine" level. When follow up the dispatch history, most of the dispatches goes on the main machine so makes it quite hard to follow. Tooling option would add another level in the tree wich would be very welcomed. I like the way event questions pop-up in "operator fix" if there's one, so would be nice if tooling could work this way as well in operator portal.

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