Are you using the Technician Portal?
Now that the Technician Portal is complete. We want to hear what you love about it or why you are hesitant to use it? Share your thoughts with other L2L users! Let's get the conversation started.
Check out our product tour for the Tech Portal here
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At Sonoco, some of the maintenance personnel in our more experienced plants are using the Technician Portal. They like the way you can use the filters to see only dispatches you want. They also like that these filters can be saved. The technician portal also looks really good on your cell phone or tablet.
We have started using it slowly because most of us are used to the old cloud dispatch look. Whenever someone asks about it I am showing them what it looks like and most people seem to like the new layout. However, when I train new people who have no idea what a dispatch is, I show them the old dispatch format. It seems easier to explain all the different parts of the dispatch when you open up the old dispatch format.
If anyone has suggestions for transitioning to the new Technician Portal I look forward to hearing them.
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Jake Bush Luis Gonzalez Jacob Reid Chase Michael Bruce Nale
Tagging some other users for some insights and to bounce some ideas around. Please help get the conversation going.
Thank you!
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I agree with mdkirkpa, we leave it up to personal preference and mostly they prefer the classic Cloud Dispatch.
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Jake Bush Why do they prefer the Classic view?
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Krista Shaver change is hard. :)
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