User Manual & Self Help Articles
Detailed information on how to use each page of Dispatch.
L2L Studio
Connect
- Add Connect Asset to TV or Plant-Wide Monitor Display
- Connect Groups
- SensorBot Calibration - Utilization, Downtime & Part Count
- L2L Cloud: Data Flows & Data Creation
- Creating & managing Connect downtime alerts
- L2L Connect: API Call Generator
Problem Solving
API Integration
- 429, 414, 499, 405 Errors - API call failure error messages
- Checklists API
- DISPATCH API Overview
- User Skills Reporting API
- Document Add File API Error
- Integrating with Microsoft Dynamics 365
Project Planning
- Parent/Child Work Order Relationship and Setting Dependencies
- Project Planning - Dashboard
- 📕Project Planning / Work Orders - Labor Summary Report
- 📕Project Planning - Planner
- 📕Project Planning - Kanban
- 📕Project Planning - Gantt Chart
L2L Webinar Series
- L2L Webinar Series - Reports & Express Charts
- L2L Webinar Series - Operator Based Maintenance
- L2L Webinar Training Series - Dispatch Screens
- L2L Webinar Series - Using OEE
- L2L Webinar Series - Skills Module
- L2L Webinar Series - Enhance your EHS System using L2L (Environment, Health, & Safety)
Import Tools
- Dataloads and Imports: Table Mapping Field Templates
- Import Bills of Material (BOM) for Machines
- "Attaching" Checklists in Event Schedule Imports
- Dataloads and Imports Pro Tip: ' DO IMPORT ' option button not displayed
- Dataloads & Imports - what data can be uploaded by L2L Support?
- Spares Imports: Saved Table Mapping Field Templates and error messages
General Information
- Jira Tickets, Connect Tickets, Zendesk Support Tickets, and L2L Support Protocol
- API Usernames and Credentials - Pro Troubleshooting Tips
- What's Coming: Modernizing the Dispatch Screen
- Changing Open Dispatch Types & History of the Dispatch
- Supported Browsers for L2L DISPATCH
- Server Maintenance
Dispatch Screens
- Quick Dispatch Bar on the Tech Portal
- Technician Portal Phase 1 Release
- Dispatch History Time Frame
- Set Up - Home Screen Widgets
- L2L DISPATCH Home Screen
- 📕Dispatch Screens - Main Screen
Document Center/ Standard Work
- Administrators can Check In Documents
- Checklist Associations - Line vs Products
- Checklist Yes/No Auto Dispatch Launch
- File & Image Attachments
- Document Level Approvals
- Documents Module Menu Items
Scheduler Module
- Resource Planning - Capacity %
- Occurrence Counts
- None, Blank, System, Dispatch
- Preparing Your Data for Import – New Event Schedules
- Mass Suspending and Resuming Scheduled Events
- Scheduling Tooling for PMs
Work Orders Module
- Pro Tip: Follow-up Work Orders from Dispatches Created from Work Orders
- Work Order Widgets
- Associate Products to Jobs
- Work Order Status ID Integer for API's
- 📕 Resource Scheduling Calendar
- Work Orders - Resource Calendar
Spares Module
- Spares Quick Tip: Updating Part Cost After Initial Import
- Spares Quick Tip: Cycle Counting Inventory
- Serialized Parts
- How to know when your spare parts are at or below minimum level
- Associating Documents and or Attachments with Spare Parts
- Mass Upload and Attach Photos to Spare Parts via API
Reports Module
- Scheduled Reports: Pareto vs pdf
- Quality / Yield: Production Yield (Yield) Trend Report
- Pareto Charts
- Exporting Data from L2L
- Non-Production Machines: Code Red - Impacting Down and Production Metrics
- Occurrence Trend (Breakdown Chart)
Metrics
- Safety Cross Widget
- Run Rate
- Takt Time
- Pitch Colorization
- Reject Percent for Production Metrics
- Production Downtime Minutes
Production
- Product Order History Details
- Product Orders API
- Why Your Actual Changeover Duration and Changeover Dispatch Time are Different
- Target Value & Display
- Production Target Column
- Operator Portal Check In Without Requiring Username & Password
Dashboards/Andon
- Machine Dashboard
- Maintenance Status Dashboard
- OEE Dashboard
- OEE Dashboard (New)
- Pro Tip - Production Dashboard Metrics: Site vs. Area/Line
- Production Status Dashboard
Skills Module
- Skill Requirements
- User Skills
- Skills - User Roles
- Skills Expiration Methods
- Skills Widget
- New Skills Update August 2019
Kaizen Module
- Assigning Owners, Approvers, etc.
- Kaizen Priorities & Categories
- Kaizen Routing Rules and Notifications
- Kaizen Settings
- Pro Tip - Adding Kaizen Dispatches for Machines Outside Defined Group
- Pro Tip: Follow Up Actions for Kaizens
🎥Training Videos
Yokoten
Quality Module
5S
Setup
- Why Are Spares Grayed Out When Requesting From Open Dispatch?
- 📕Setup - Areas
- Dispatch type not showing up in operator portal?
- Google Cloud Translation - How to Create an API Key and Enable the Translation Services
- Active & Inactive Accounts in L2L
- QR Code Scanning
Notifications
- Operator Fixes & Notifications
- How To Set Up An Escalation Process In L2L
- Pro Tip: Notifications & Changing Dispatch Types
- Scheduled Report and Dispatch Notification Delivery Interruptions
- Sound Alerts
- 📕 Notifications - Broadcast Message
IT Information
- Change Control Policy Overview
- ADFS / Dispatch SAML Setup Instructions
- Automatically Rotate Through Browser Tabs
- Azure AD / Dispatch SAML Setup Instructions
- Company Risk Management Framework Overview
- Configuring Email for Communications from L2L