As you're reading through this article, it is important to be aware that this information is provided to assist you in troubleshooting issues. These issues may occur in L2L and every single software, browser, and device you use. In other words, Auto-Fill capabilities and actions are not controlled by Leading2Lean. However, this behavior can be confusing, so we want to help you understand what's going on and how you yourself can address it.
You may be working along in Leading2Lean, when you suddenly notice that text you haven't entered is appearing, seemingly out of nowhere. I'm not talking about places where you can make specific selections, like when entering Assigned Resources names or Dispatched Resources names. This behavior is more often seen when responding to Dispatch Questions that require short or long input text responses. By the way, this behavior is also frequently seen making date and time selections from 'dropdown' calendars.
So, here's what you're seeing and why you're seeing it. Virtually every browser (Google Chrome, Safari, Firefox, Edge, etc.) and every operating system (Microsoft Windows, Apple iOS, Linux, Android, Apple macOS, etc.) have some type of Auto-Fill capability. Sometimes it's very handy, like when you have entered your phone number previously, and Auto-Fill 'offers' to populate it for you again, right now. How do they do this? By popping up a preview of information you've entered before. Sometimes the pop up isn't handy or easier at all. You can't see to type, because of all the helpful hints, meaning you can't see what you might have typed either.
Their objective, (meaning your browser's objective), is to make this process faster for you. Neato! However, if you are about to enter a similar but not identical phone number, sometimes it's not so neat, especially if you don't notice that you've entered something incorrect or incorrectly, until you've hit 'Submit'.
It's not all that neat either if your plant uses badge numbers along with or instead of people's names for Usernames. If they all start with ABC or 123, this can become a real nuisance, really fast. Think of it like voice recognition talk to text: if you're Barry Kripke, and neither Siri nor Alexa can understand a word you say. Or autocorrect, when you don't want what you've written to be auto-'corrected', thank you very much.
What to do? What to do? Read on to find out how you can disable the Auto-Fill setting in your browser. However, be aware that your browser / operating system can release updates in the future, and you may have to go through this exercise more than once.
How to Disable Form Auto-Fill
In Chrome, as in most other browsers, click the menu icon, and then click on “Settings.” Alternatively, you can type
chrome://settings/ into the search box to go directly there. You can also access your browser settings via the hamburger menu in the upper right hand corner of your screen. You didn't know that's what it was called, did you?
Scroll down until you see the Autofill section, and click on “Addresses and More.”
Untoggle the switch next to “Save and fill addresses.” Yep, those are called 'toggles'.
How to Delete previously saved Auto-Fill Information on forms
Should you want to remove addresses after you disable the Auto-Fill feature manually, here’s how you can delete everything stored in it from Chrome’s Settings. *Note: again, the verbiage may vary, but the process is virtually the same across browsers.
If you’re not still there, head back into the “Addresses and More” section. You can do this by typing
chrome://settings/addresses into the search box and hitting Enter.
Once there, click the menu icon next to any saved addresses, then click “Delete.”
The entry immediately deletes without warning or a way to undo your action, so make sure you really want to delete this information.
Now, to takes things one step further, you can use the “Clear Browsing Data” feature to scrape away the little bits of information still clinging to the browser. Type
chrome://settings into the search box and hit Enter. Once in the Settings tab, scroll down to the bottom and click on “Advanced.”
Scroll down a little bit more until you see “Clear Browsing Data.” Click on it.
Scroll until you see “Autofill Form Data” and make sure it’s ticked for deletion. If you want to keep everything else as-is — passwords, browsing history, cookies, etc. — make sure to uncheck those boxes; otherwise that data will be removed as well. When you’re finished checking and unchecking boxes, after double checking your selections, click “Clear Data.”
Follow the prompts, and all data from any form that’s saved in Google Chrome is wiped clean from your browser. The next time you need to fill in a form, you’ll have to use your physical memory to retain your name and address.