Have you recently visited your site's Main Dispatch Screen and things looked a little different from what you were expecting? In our ongoing efforts to modernize and improve the system for your use, L2L just published Release 202008.07 which has altered some familiar facets of this screen. We'll run through them here to give you a quick tutorial on where we've relocated some of functionalities:
Module Links and System Navigation
Old versions of the Main Dispatch Screen included several quick access links to other portions of the system, such as Reports, Work Orders, and Support, in the upper right corner of the screen next to your user account information:
These links to other modules in the system have now been replaced by a collapsed version of the Main Navigation bar which displays the full set of module icons down the left-hand side of the Main Dispatch Screen:
This change was implemented to make navigation to other modules from within the Main Dispatch Screen view more consistent with navigation throughout the rest of L2L as well as provide users quick access to more aspects of the system from this screen.
Creating a New Dispatch
Prior to Release 202008.07, creating a dispatch from the Main Dispatch Screen required you to use the New Dispatch Form that could be dragged up from the bottom of the dispatch list:
This form has been removed and replaced now by the "+ New Dispatch" button, positioned at the top of the Main Dispatch Screen adjacent to your user information:
Like the navigation links change, this was done to improve consistency of how certain actions are performed in the system: the "+ New Dispatch" button is now the singular method to manually enter a new dispatch from any screen in L2L. You will also see that Machine selection is the first item in the dispatch, which allows users to quickly scroll-and-select or type-to-search for the affected machine first, which back populates the Line and Area information to simplify new dispatch entry.
Highlighting Dispatch Occurrences and Times
The final change, which may be most noticeable if in use at your site, is the removal of the color-coded bar that used to sit above the Main Dispatch Screen list header denoting thresholds for how long certain dispatch impact types were open. This bar would correspondingly color the background of the Total Time column for any dispatch which crossed one of the indicated thresholds. Additionally, similar thresholds could be established based on the number of occurrences of particular dispatch impact types that would color the background of the machine column for any dispatch that crossed a threshold:
As you can see, the legend for the Dispatch Time Open thresholds has been removed, and the indicators for thresholds being on met has changed from a colored background in the appropriate column to a colored capsule with icon and text data. Occurrence threshold capsules appear below the dispatch machine information and indicate the number of occurrences threshold reached as well as the dispatch impact type the threshold was set against. Time Open threshold capsules appear below the dispatch total time information and indicate the number of minutes open threshold reached. Hovering over the either of these capsules will provide additional information on the threshold met by the dispatch in question:
The change to these threshold tag appearances were completed to make appearance of coded information on the Main Dispatch Screen more consistent, aligning the formation with the colored capsules around data such as Line, Status, and Dispatch Type. Additionally, including information on the threshold met within the Time Open tag allowed the colored legend bar to be eliminated and simplify the overall appearance.
If you have any questions on these changes, there are additional support resources available on them in the following articles:
Dispatch Screens - Main Screen
Setup - Edit Dispatch Tag Thresholds
As always, please also feel free to reach out to L2L Support for help!
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