Pro Tip: Images Not Displaying Properly

There is the capability at several points throughout L2L to incorporate pictures, such as for user avatars or as part of the task content within a checklist. Sometimes, though, these pictures may not seem to render properly and appear only as an icon, like the following:

For Leading2Lean, as with many applications, some functionality is controlled by browser settings and their configuration. The result is certain aspects of the system, such as pictures, not appearing or operating as anticipated. Some common image-associated issues observed are:

• Images do not fully load
• Images have a shattered glass appearance
• If your images look like a tiny postcard

To allow pictures to properly appear in your browser, try modifying or resetting the settings for your preferred browser. Below are some recommendations on how to reset various browsers to help your images always appear picture-perfect in L2L! 

Chrome

Reset Chrome settings to default

• On your computer, open Chrome.
• At the top right, click More. Settings.
• At the bottom, click Advanced. Chromebook, Linux, and Mac: Under "Reset Settings," click Restore settings to their original defaults. Reset Settings. Windows: Under "Reset and cleanup,” click Reset Settings. Reset Settings.

Firefox

• Click this Refresh Firefox button directly, if you are viewing this page in Firefox. This won't work if you are using a different browser or a mobile device.
  • You can also find a Refresh Firefox button at the top of the Firefox about:support Troubleshooting Information page.
• To continue, click Refresh Firefox in the confirmation window that opens.
• Firefox will close to refresh itself. When finished, a window will list your imported information. Click Finish and Firefox will open.

Safari

To reset Safari, follow these steps:

• In the Safari menu, choose 'Preferences...'
• Click the 'Privacy' button at the top of the new window that appears, and then click the 'Remove All Website Data' button. It will ask you if you are sure you want to remove all data stored by websites on your computer.
• Select 'Remove Now'to clear data that could be used to track your browsing.
• Next, you'll want to clear caches. To do so, you need to enable 'Develop' mode to clear Safari caches:

• From your Safari menu bar, click Safari > Preferences, then select the Advanced tab.
• Enable the checkbox to 'Show Develop menu in menu bar'.

• From the menu bar select: Develop > Empty Caches.

Edge

• Open Microsoft Edge on your Mac or PC and click the three dots in the top-right corner.
• In the dropdown menu that opens, click "Settings."
• In the left sidebar, click the "Reset Settings" tab.
• On the page that opens, click "Restore settings to their default values." It should be the only option on the page.
• A pop-up will appear, explaining which data will be deleted when you reset. To finish the process, click "Reset."