Pro Tip: Notifications & Changing Dispatch Types

You've configured all of your personal Notifications and you continue to be alerted per your setup options. Which is great! Why, then, do you sometimes not receive Notifications you were expecting? Sometimes you don't realize until after the fact that you haven't received one or more notifications. 

Notifications are sent based on the initial Dispatch Type under which the Dispatch was created and the notifications related to that Dispatch Type, as well as your other selected options. Notifications are not retriggered when the Dispatch Type changes after first creating it. 

See the example Dispatch and screenshots below. This Goat World Dispatch was originally created as Dispatch Type FOD (Foreign Object Debris), for which this individual does not have their notifications set up to trigger Notifications to be sent. The Dispatch was then edited and the Dispatch Type was changed to GoatDown (Fainting Goat). This user does have Dispatch Type GoatDown (Fainting Goat) set up to trigger Notifications. However, since this was not the original Dispatch Type under which the Dispatch was created, notifications will not be sent. 

When you suspect that you have not received an expected Notification, check your Notifications setup first. If everything appears to be in order, please remember to review the Dispatch Change History. The Dispatch Change History button is located on the bottom left hand side of the Dispatch details page. 

Dispatch # 1859 Dispatch details page 

 Dispatch Change History Button:

Dispatch # 1859 - Change History