You ran all shifts every day this week. Looking at the Operator Portal, it appears that you didn't run a shift or two (or more) for several of those days. What happened?
Shifts can be accidentally deleted by someone who is trying to edit the Production Schedule. They may have inadvertently selected the wrong day or date or shift time. What now?
No worries! This is easy to fix, provided you have Administrator level access in the Production Module. And there is more than one way to do this. You can edit Shifts by going in through the Production tab and/or from the Operator Portal.
- From the PRODUCTION tab on your home screen, go to Pitch Schedule.
- From the Operator Portal, click on More => Schedule
Either route will take you to the Production Pitch Schedule where you will find an option to Edit (click row to edit) or ADD NEW. If you want to restore inadvertently deleted shift(s), click Add New which takes you to the Edit Pitch Schedule Details. You can now restore the shift(s) by selecting date(s) and time(s). Make sure to save any changes. See the screenshots below and let us know if you have any questions.
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