Access & Rights by Account Level and Module

There are three primary levels of access for active L2L Dispatch Account holders: 

• USER
• RESOURCE
• ADMINISTRATOR

Below are permissions by Module and Access Level 

USERS:

DISPATCH: Users can create Dispatches, Operator Fixes, Work Orders, Kaizens 

Standard Work / Document Center: 

• View Documents and other fields within the Document Center 
• Complete and Close Checklists and Standard Work 

Scheduler Module: View Schedule Calendars 

Work Order Module: Create new Work Orders, view existing Work Orders, view Calendar

Spares Module: Request Spares 

Production Module: View Week Summary, Operator Portal, & Pitch Boards, and Run Production Reports 

Dashboards & Skills: Users can view Dashboards and most areas within Skills 

Reports: Users can access most standard Reports 

Users cannot: 

DISPATCH: Users cannot Edit, add Actions/Components/Reason Codes, etc. 

• Note: USERS can make select options for the above Actions/Components/Reasons when creating Dispatches and Operator Fixes from the OPERATOR PORTAL

• Complete / Close Dispatches 
  • Note: USERS can Complete Operator Fixes created from the Operator Portal
• Users cannot Create or Edit Schedules 
• Users cannot Edit Work Orders 
• Users cannot edit Production fields, metrics, or displays 
• Users cannot edit items in Skills with the exception of acknowledging training 
• SETUP: Users cannot access, view, edit, or create items under the SETUP menu
• Users cannot view API Documentation from the SUPPORT tab in the Main Menu 

RESOURCES: 

DISPATCH:

• Resources can be Dispatched to Dispatches
• Resources can create, edit, Complete and Close Dispatches. 

Standard Work / Document Center:

• Resources can view all Document/Standard Work instances. 
• Resources can complete and close Checklists and Standard Work. 

Scheduler Module:

• Resources can be assigned to Scheduled Events 
• View Schedule Calendars 
• Update Machine Counts

Work Order Module:

• Resources can Create new Work Orders
• View existing Work Orders
• View the Work Order Calendar
• Run Work Order Reports 

Spares Module: Resources can Request Spares 

Production Module: View Week Summary, Operator Portal, & Pitch Boards, and Run Production Reports 

Dashboards & Skills: Resources can view Dashboards and most areas within Skills 

Reports: Resources can access most standard Reports 

Resources cannot: 

• Resources cannot Create or Edit Schedules 
• Resources cannot Edit Work Orders 
• Resources cannot create Document Revisions
• Resources cannot edit Production fields, metrics, or displays 
• Resources cannot edit items in Skills with the exception of acknowledging training 
• SETUP: Resources cannot access, view, edit or create items under SETUP menu
• Resources cannot view API Documentation from the SUPPORT tab in the Main Menu 

ADMINISTRATORS:

DISPATCH: 

• Administrators can create, edit, Complete and Close Dispatches 
• Can Assign Resources to Dispatches
• Can Dispatch Resources to Dispatches 
• Can Update & Delete Dispatches 
• Can Modify Settings in the Dispatch Module 

Standard Work / Document Center Module: 

• Administrators can view all Document/Standard Work instances. 
• Administrators can complete and close Checklists and Standard Work. 
• Administrators can create Document Revisions.
• Administrators can View Document Associations.
• Administrators can edit closed Checklists. 

Scheduler Module: 

• Administrators can view all Schedules 
• Administrators can view Schedule Calendars
• Administrators can see Unscheduled Machines 
• Administrators can Update Machine Counts 
• Administrators can modify Scheduler Settings 

Work Order Module:

• Administrators can create new Work Orders
• View existing Work Orders
• View the Work Order Calendar
• Run Work Order Reports 
• Modify Work Order Settings 

Spares Module: 

• Administrators can Request Spares 
• Administrators can Perform Spares Imports 
• Administrators can view and Add New: 
  • Tooling 
  • Tooling Categories
  • Tooling Statuses 
  • Tooling Locations 

PRODUCTION MODULE: 

• Administrators can view the following: 
  • Week Summary 
  • Operator Portal 
  • Pitch Boards 
  • Calendar 
  • Pitch Schedules
  • Pitch Schedule Templates 
  • Scrap Categories 
  • Product Orders 
• Administrators can edit the following: 
  • Pitch Details 
  • Modify Production Settings 

Dashboards & Skills: Administrator can view Dashboards and most areas within Skills 

Reports: Administrators can access standard Reports 

SETUP: Administrators can access the SETUP Menu allowing them to edit, create, activate, and inactivate throughout each Module 

Administrators cannot:

• Create new Documents 
• Create new Scheduled Events 
• Edit Work Orders
• Edit Pitch Schedules or Pitch Schedule Templates 
• Edit Product Orders 
• Grant Module access through Security Settings in each Module 

 

Please note that additional access and permissions may be granted to individuals in various Dispatch Modules by their Site L2L Champion. Please reference this Support article for additional information: 

I'm an Admin in L2L....