Have you contacted Leading2Lean Support and are waiting for a response? Has it been more than a couple of hours and you haven't heard back from us? Since we have outstanding Customer Support and always respond in an extremely timely manner, it's worth looking into further.
L2L Support uses Zendesk, a third party ticketing system, to process Support requests. If you've ever submitted a Support Ticket, you have received the initial auto-response from Zendesk letting you know that we've received your ticket and will respond within 24 hours.
Communication from Leading2Lean and Zendesk are displayed in your inbox as illustrated below.
Responses from Zendesk are sometimes diverted into spam folders, depending on how your email provider interprets domain names. So, if you haven't heard back from us in a timely manner, please check your spam, junk, and promotions folders to make sure the response has not been misdirected.
If you have not received a response, by all means, please call our toll free number and we'll investigate.
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