Kaizen Routing Rules and Notifications

When setting up Routing Rules for Kaizens, make sure the people you include in Routing and Notifications have valid email addresses. Users may have active L2L accounts, but unless a valid email address is configured in their User Profile, they will not receive prompts to approve, review, deny, etc. They will also not receive Notifications. 

Use Kaizen Routing Rules to establish routing for approval status and requirements, ownership and notifications.