Main Dispatch Searching and Filtering

Dispatch makes it easy to find the dispatches. We have included full filter and search capabilities that can be used to find exactly what you are looking for. Searching and filtering are useful if you are monitoring all Dispatches in a certain area or line, or if you are watching all Dispatches for a certain trade, value stream, or Dispatch Type.

Filtering

Filtering your Dispatch screen helps you narrow the Dispatch list by any of the following criteria:

• Area
• Line
• Technology
• Trade
• Dispatch Type
• Status
• Value Stream

You can narrow the search results to Dispatches that were created within a certain time frame by using the "Reported Within" filter.

Searching

The Dispatch Search functionality allows you to quickly search the entire Dispatch, including Resources, the comments section, and Dispatch answers. You can use the filter and search box together, as well.

Saving Filters

Filters can be saved inside the Filter menu for quick retrieval. You can save as many filters as you like. You can update a filter by saving a new filter with the same name.

Technician Portal Dispatch Screen

We also have filtering options available in the Technician Portal screen as well, click here to view this article. 

FAQ

How long do the search and filter persist?
Answer: Search terms and filter criteria will persist until they are manually cleared. This means that they will be retained when you refresh the screen, when the screen is refreshed automatically, and even when you leave the screen and come back. If you log into a different computer, the most recent filters from your previous session will automatically load.