Overview - Things can get crazy sometimes and it's possible that the event time or resource time may not have been captured in real time. If this happens, and you need to adjust either of these times, it can be done in the system.
Key Point - Only site Administrators have access to change Dispatch times.
Key Point - If a Dispatch was closed without a resource being dispatched, you will need to re-open the Dispatch and then assign the resources you wish to add, then change the times to match the actuals via update dispatch steps below.
How it works
1. From the Main Menu open the CloudDispatch tab on the left hand side of the page.
2. Click Update Dispatch
3. Enter Dispatch Number to update and click update
4. Scroll to the bottom of the edit dispatch screen and click "Resource Time"
Clicking the 'Resource Time' button will open up the pop-up below.
5. This will allow you to change the various dispatch and resource times and then save or save and close.