How we respond to government requests for data

When governments or law enforcement make a lawful request for customer data from Leading2Lean, we are committed to transparency and limit what we disclose. Because Leading2Lean believes that customers should control their own data, we will not disclose customer data hosted in the Leading2Lean Cloud to a government or law enforcement except as you direct or where required by law.

We do not offer direct access to customer data. 

We believe that you should control your own data. Leading2Lean does not give any third party (including law enforcement, other government entity, or civil litigant) direct or unfettered access to customer data except as you direct.

We redirect law enforcement and other third-party requests to the customer.  

When we receive a government or law enforcement request for customer data:

• We always attempt to redirect the third party to obtain the requested data from our customer. We will promptly notify you of any third-party request, and give you a copy unless we are legally prohibited from doing so.
• For valid requests that we are not able to redirect to the customer, we disclose information only when we are legally compelled to do so, and we always make sure that we provide only the data specified in the legal order.

In either case, requests may require the release of the customer’s basic contact information.

We do not give access to platform encryption keys. 

We do not provide any government with our encryption keys or the ability to break our encryption.