If you have not established a Machine Group for a set of assets that function together as a single larger machine, this will affect your Operational Availability (OA) and Overall Equipment Effectiveness (OEE) measures. Should you discover a scenario like this while reviewing your performance measures, begin by establishing the required Machine Group.
Next, to correct the impact of the dispatches on these metrics, copy/paste the details from the original Dispatch(es) and then delete the original Dispatch. You can then recreate the Dispatch and, as an Administrator, modify the Time Reported and Time Completed to align with the original event. This will correct the Downtime for the Machine Group change in the Operator Portal; the system will not automatically make this update.
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